Stop Prison Profiteering

Join us in fighting the companies and governments that are financially exploiting prisoners and pushing the costs of mass incarceration on to the families of prisoners. This includes money transfer services, commissary companies, pay to stay fees, for-profit probation and parole, the bail bond industry and the other parasites feeding off the prison system.
The “Time is Money” documentary featured here was produced by theCenter for Public Integrity, a nonprofit, nonpartisan investigative newsroom in Washington, DC. It was originally part of their “Profiting from Prisoners” series that originally appeared September 30, 2014.

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We are currently collecting information about the ways that family members of prisoners and detainees get cheated by the high cost of sending money to fund inmate accounts, and the ways that this money is given back upon release from custody (such as debit cards from private companies). There are pending federal actions where your stories could make a difference in these practices. Please fill out our survey to help us end prison profiteering.

The more stories we can collect the greater impact we can have.

If you or someone you know has been charged high fees to send money to a prisoner or to access money when released from custody we would like to know the following:

1) The name of the facility and state it is located in.

2) The name of the company processing the money or issuing the debit card.

3) How much money was taken from you? Were the fees disclosed? If so, how?

4) What documentation do you have?

5) When did it occur?

6) Did you object?

Please send your responses to:


Profiting off inmates

Jun 9, 2015 | by admin

When it comes to providing phone services for inmates, the county jail contracts with CTC (City Tele Coin Company). CTC donated $1,500 to the County Sheriff’s re-election campaign… The county jail contracts with Keefe to provide commissary products to inmates. Keefe also gave the sheriff a campaign contribution. 8:45 a.m. CDT June 7, 2015

MURFREESBORO – The $9.75 fee Jerry Martin paid, so his daughter could make six phone calls from the jail for another $32.60 charge surprised the father.

Martin also found it questionable that he had to pay a $4.65 fee to provide his daughter with a $20 account for commissary products, such as soap, while she spent seven days at the Rutherford County Adult Detention Center.

“That’s price gouging to me,” Martin said during a recent interview from his Leanna Road home in Rutherford County. “I could go out to one of those check-cashing places and wouldn’t have to pay that kind of interest.”

Martin is among those with questions about businesses making money off inmates at a time Sheriff Robert Arnold faces an investigation pertaining to his involvement with the sale of JailCigs (electronic cigarettes) to those incarnated at the county jail, 940 New Salem Highway in Murfreesboro.

The FBI and the Tennessee Bureau of Investigation recently raided the home and office of Arnold and Joe Russell, the sheriff’s chief deputy of finance and administration, to execute search warrants.

Arnold lists JailCigs as one of the sources of his income, according to a report he filed with the Tennessee Ethics Commission. The JailCigs company is owned by the sheriff’s aunt and uncle, Judy and John Vanderveer, according to Georgia state records that also show that Russell was a founder of the business in 2013.

Records obtained by The Daily News Journal also show Russell used his work email to conduct business involving the JailCigs company.

The Sheriff’s Office responded to the investigation by no longer making JailCigs available for families to buy for inmates.

The investigation makes parents of inmates such as Martin question where their money is going when paying for products, services and fees available for those incarcerated.

“I’m almost positive it’s gouging,” Martin said. “What concerns me is, is Robert Arnold getting a kickback from that?”

Like Martin, Murfreesboro resident Gene Clardy questions if public officials have a conflict of interest by making money on the sale of products and services to inmates.

“It’s too big of an opportunity for them to keep things away from inmates just because they have to go through their company,” said Clardy, who like Martin has had to pay fees to provide phone service for a relative who was booked at the jail.

“They take $9.75 for each time you put some money on it,” said Clardy, who wishes inmates had the option to call collect. “I think it’s ridiculous to have to set up an account with some outside company that’s getting paid. I think there’s a lot of stuff going on that doesn’t make sense.”

When it comes to providing phone services for inmates, the county jail contracts with CTC (City Tele Coin Company). Attempts to reach CTC Vice President David Cotton for a phone interview were unsuccessful.

CTC donated $1,500 to Arnold’s re-election campaign in 2013.

The county jail contracts with Keefe to provide commissary products to inmates. Keefe in 2012 also gave Arnold a $500 campaign contribution, and Randy Hockett, whose employer was listed as Keefe Commissary on election finance records, also donated $500 to Arnold’s campaign in 2013.

Prior to Arnold accepting the campaign money, a contract amendment gave Keefe permission to maintain and supply the Sheriff’s Office with computer equipment and software to expand the Detention Center’s video-visitation system. The amendment is worth “a prorated amount” of $215,106 and is good through Jan. 1, 2018.

The Sheriff’s Office works with TouchPay to enable family members such as Martin to set up a commissary account through a fee by using a kiosk machine at the jail lobby.

Touchpay regional sales director Keith Benton said another representative for his company would be the one to offer an interview, but no one called back to answer questions for this story.

Sheriff’s Office response

The Sheriff’s Office has used CTC for phone services for inmates for about four years since Arnold won his seat as the Republican sheriff in 2010.

Prior to Arnold winning his seat, the county contracted with Securus to provide phone services for inmates, Sheriff’s Lt. Chris Deal said…


By the numbers

County revenues from jail

Government cut of phone contract for inmates: $242,013

Government cut of contract for commissary products for inmates: $163,000

Inmate phone costs

Administration fee: $9.75

Cost per 15 minute call: $3.75

Kiosk ‘convenience” fees for commissary accounts

For up to $20: $3.95

For $20.01 to $100: $4.95

For $100.01 to $200: $5.95

Kiosk “convenience” fees for cash transactions for self release

For up to $100: $5

For $100.01 to $200: $10

For $200.01 to $300: $15

Source: Rutherford County Sheriff’s Office

Contact Scott Broden at 615-278-5158 or Follow him on Twitter @ScottBroden.