Federal regulators no longer are pressing to cut the costs of most prison phone calls, backing away from a years-long effort to limit charges imposed by a handful of private companies on inmates and their families.
"No one should be told that their love is too expensive."
An affected single mother speaks out against the high cost of phone calls to her incarcerated husband. This is particularly worrisome, because he already suffers from issues with his health. The inability to communicate has left her feeling helpless and frustrated.
Joyce is disabled and on a very tight budget and cannot afford to take calls from her two incarcerated sons. She is worried about them being "alone" and asks if there is a way to make the calls affordable for "normal people."